Sixense CEO Amir Rubin sat down with me recently to discuss the current state of the STEM controller system — a project initially launched on Kickstarter back in 2013 — and the recent announcement that they’d be giving refunds to Kickstarter backers and pre-order customers.
Joining us for the conversation was Steve Hansted, Director of Business Development, who is in charge of the daunting task of managing the refund process. As previously reported, 2,383 Kickstarter backers have been contacted for Paypal information to receive a refund. Rubin also says that beyond the $600,000 in backer funds, there was more than $1 million worth of additional hardware pre-ordered from the website that will also be refunded. The process will take time, Rubin said, but some early backers who responded immediately to the refund email say they’ve already gotten a payment to their Paypal account.
“We will be giving all pre-order customers full refunds via PayPal,” Hansted wrote in a follow up email. “Over the years we have refunded pre-order customers when they requested one and we currently have approximately 500 left to process. We have received approximately 1550 replies with PayPal email addresses from Kickstarter backers and have processed over 1200 refunds. We hope to complete all refunds by the end of November, but we need the last 800 backers to respond with their PayPal email.”
Hansted suggested reaching out to [email protected] for more information if you are a backer of the Sixense STEM Kickstarter or a pre-order customer.
As far as the STEM controller technology goes, Rubin and his team say they are focusing on enterprise hardware now.
Tagged with: amir rubin, kickstarter, paypal, refund, sixense, stem
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Source: Sixense Refunding $1 Million In STEM Preorders – Here’s Who To Contact
