Customer service just got a lot more interesting. Construction equipment manufacturer Caterpillar just announced official availability of what they’re calling the CAT LIVESHARE solution to customer support, which builds augmented reality capabilities into the platform.
They’ve partnered with Scope AR, a company who develops technical support and training documentation tools using augmented reality. The CAT LIVESHARE support system uses Scope AR’s Remote AR software as the backbone.
Remote AR combines augmented reality with video calling, allowing companies like Caterpillar and their dealers… more
Source: Scope AR Brings Live, Interactive AR Video Support to Caterpillar Customers
